We help you solve your digital problems.
Real people help you solve problems here and now. Our mentors are trained, reliable and patient. We offer video calls, screen sharing and home visits.
Get started in 3 simple steps
Download the App
Get the TekDok app from the App Store or Google Play — it is completely free.
Call and Request Help
Contact us and tell us what problem you have. We match you with the right mentor right away.
Get Help from Your Mentor
Your mentor helps you via video call and screen sharing, calmly and clearly.
TekDok Outperforms Traditional IT Services
TekDok is built for the AI-native, on-demand era – and that difference shows in every part of the experience.
Speed
Help in minutes, not days. TekDok matches you directly with the right mentor and resolves problems online – turning a multi-day process into a matter of minutes.
Simplicity
One button, no procurement process. TekDok reduces everything to one action: tap a button, describe the problem, get matched. No contracts, no onboarding friction.
Cost
A fraction of the cost. Traditional at-home IT help often costs around €100 an hour. With TekDok you only pay for the minutes you use – a typical problem takes about 10 minutes.
AI-Native by Design
AI as the operating model, not bolted on. TekDok is built around AI from the ground up – driving matching, diagnostics, and building a persistent understanding of each user.
Friendlier & More Accessible
TekDok is designed to feel like reaching out to someone who knows you, not submitting a support ticket – especially valuable for less technically confident users.
Available Outside Office Hours
On-demand, AI-matched support is positioned to offer help when people actually need it – including evenings and weekends.
Transparent Pricing
A clear per-minute price you see before you start. No hourly billing and no hidden fees – which builds trust, especially for less technical users.
Scalable Without Proportional Headcount
Because AI handles matching and coordination, TekDok can serve far more users without proportional overhead growth – a structural advantage.
Download the App for Free
Pay only for the minutes you use – no subscription, no lock-in. A typical problem takes about 10 minutes.
Prices
All prices include 25% VAT. You only pay for the time a mentor actually helps you.
For anyone, whenever you need help
- Pay only for the minutes you use
- No subscription, no lock-in
- Video call and screen sharing
- All calls logged for safety
- Home visits when needed
One account for the whole family – add parents and kids at no cost.
- The family's tech helper signs up once
- Add parents, partner and kids for free
- Everyone gets help at the press of a button
- Same per-minute price, one combined bill
- See what every call cost
Buy minutes in advance at a lower price – ideal if the family calls often.
- Lower price per minute
- Shared by the whole family
- Top up whenever you like
- Optional – never required
Are you tech-savvy?
Help seniors solve tech problems and earn good money – on your terms.
Our Vision
We help you and others with all your tech problems by connecting you with mentors who provide support in a reassuring and trustworthy way.
We're committed to providing good, reliable services that our users can trust.
Our vision extends beyond borders. We aim to expand throughout the world.
Bengt Sundström
Bengt founded and built an e-commerce company from scratch to over €150 million in annual revenue, growing more than 30% a year for over a decade. The company expanded across the Nordics and Northern Europe and was listed on Nasdaq First North. At TekDok he leads the business, partnerships and go-to-market.
Kaspar L. Palgi
Kaspar has been building software since 1999. He studied at the University of Tartu and holds an IT Teacher Certificate from there. He has taught API development at Tallinna Polütehnikum and authored a backend development book published by Packt. Prior to TekDok, he founded CrewNew.com and led development at Klarity.app, working with clients across Estonia, the United Kingdom, and the Canary Islands.
Want to Try TekDok?
How often do you or someone in your family need help with a phone or computer? An app that does not work. A new phone to set up. Photos to move. Those are exactly the kinds of situations TekDok solves.
TekDok is not designed for any one specific age group. We believe that everyone needs help with technology at some point – regardless of age.
Contact Us
Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.